Maximum Sales®
2-Day Training Program delivered onsite

Increase Sales Dramatically
Train Reps as Needs-based TeleConsultants

Customized for Inbound/Outbound, B2B, B2C

Maximum Sales® is a 2-day training program for sales reps to learn how to master
needs-based, consultative selling techniques specifically designed for the telephone.
This innovative program helps reps discover how to engage prospects in the needs identification process so prospects can make more intelligent buying decisions. It’s the difference between reps who talk at their prospects (reading from scripts, asking lists of questions, etc.) versus reps who create dialogues with them.

This program, customizable for either B-to-B or B-to-C, presents proven consultative selling techniques used by today’s most successful telephone sales or call center reps. Topics include how to develop and enhance rapport, how to probe for prospect needs, how to handle almost any objection a prospect might raise, and how to close the sale. Mastering these skills will guarantee that reps become more productive, generate more sales, and increase your company’s revenues.

What We Deliver

• 4-step, fail-safe teleconsulting process that dramatically builds business
• An immediate lift in sales performance before training is completed
• A wealth of advanced selling tips and techniques to help reps stay focused
• A comfortable way to handle objections and create rapport with prospects
• Confidence to close the sale or get an appointment
• Identifiable behaviors that result in greater professionalism, and motivation.
• Customized workbooks, role plays, and exercises for every participant
• Optional: Customized call guides (scripts)

Why We Get Outstanding Results

• Our programs are designed so that results keep getting better over time
• We deliver a complete system and strategy—not a seminar.
• Follow-up is built into our program right from the start
• Supervisors are a key part of the program and learn how to coach for immediate and long-term results
• We customize all programs, incorporating deep product/service knowledge and your unique value proposition.
• Experts who have been on the phone in similar situations deliver our programs
• Our CEO, a recognized expert, is personally involved with all projects