e-Coach

One-on-One weekly Coaching from the Expert Consultants at Phone for Success

Are you…

• Trying to get Frontline Managers to do more one-on-one coaching instead of putting out fires?
• Is your challenge to turn more of your reps into Top Performers? Attempting to give your reps more attention to be top performers?
• Struggling to have Managers do more to improve the success of under-achievers?

Now you can with e-Coach!

Imagine a team of World Class Training experts listening to your reps as they handle all types of calls; evaluating their presentations and offering suggestions on how to improve each call. We offer proven advice on how to overcome objections; upsell or cross-sell more effectively or how to best satisfy that difficult customer. Imagine the effect on morale, performance and the ability to turn Failure into Success.

How it Works

The world’s best Sales and Service Experts with proven Coaching Skills Certified by Phone for Success ® will evaluate the call recordings of your reps at least twice per week. The results of their evaluations, both verbal and written, will support the coaching efforts of your frontline staff. These experts will be assigned to research and understand your products until they know how to sell your product as well or better than your best
sales person. This will give them the needed credibility to get buy in from your staff and be able to coach them to success.

The benefits of our program are nothing short of astonishing.

- Dramatic and immediate improvements in sales results across all reps
- Huge increases in generating and taking advantage of up-selling and cross-selling opportunities
- Dramatic improvement in customer retention
- Increased morale
- Reduced turnover

Contact us to find out how Phone for Success ® affordable e-Coach Program can maximize your staff’s performance and increase your bottom line.